Next Steps for Landlords: From Referencing to Move-In

Congratulations on accepting an offer on your property! To ensure a hassle-free experience, you will be assigned a dedicated Customer Support Assistant who will personally guide you through each step outlined below. Their expertise and support will ensure a seamless transition, making your new tenancy experience stress-free. Below is a clear tenancy progression checklist along with estimated timeframes for each step.


Step 1: Tenant Reference Checks

Deadline: Approximately 3-4 business days

You don't need to take any action here. We will handle the tenant reference checks through a third-party referencing company. Within 24 hours, your tenants will receive a link to complete online ID checks and provide reference information. The referencing company will then verify the references and inform us if any supporting documents are needed. Referencing checks on tenants include: ID, Credit, Residential & Income checks and you will receive the full reports on all your tenants.


Step 2: Complete Your Landlord/Property Checks

Deadline: Approximately 1-2 business days

If you haven't already, you will be asked to complete your landlord verification process. Here's what you need to do:

  • Provide Proof of Ownership
  • Complete Your ID Verification
  • Sign the Terms and Conditions

Additionally, if not already provided, kindly submit copies of the EPC (Energy Performance Certificate):

  • EPC
  • Gas Safety Certificate
  • and EICR (Electrical Installation Condition Report).
We require these property safety certificates promptly to proceed with the tenancy agreement.


Step 3: Sign Your AST (Assured Shorthold Tenancy)

Deadline: Within 24 hours

Once the reference checks are completed and verified, we will send you the final copy of the AST for electronic signature. Please review the document thoroughly and sign it within 24 hours to finalise the agreement. You should have also received a draft copy of the agreement on day 1 so you have plenty of time to read trough this before signing. 


Step 4: Collecting Move-In Monies

Deadline: Approximately 1-2 business days after the AST is signed

After the AST is signed, we will collect the move-in monies from your tenant, including the first rent payment and the security deposit. Any upfront fees owed for this tenancy will be deducted from the first rent payment before transferring it to you on move-in day. We will also register the deposit if needed and send out the certificate information to all parties once completed.


Step 5: Confirmed Move-In Day

Deadline: To be arranged with the tenant

Once all the above steps are completed, you will passed from the customer service team back to your dedicated agent will reach out to your tenant to arrange and book the move-in day. They will also contact you to confirm these arrangements.


At PropertyLoop, we understand the importance of a swift and efficient tenancy process. Our goal is to complete the entire procedure within just one week.