This video is a simple walkthrough of the 'Inbox' or the messaging system you can use in a Landlord's PropertyLoop account.
The PropertyLoop platform offers landlords a convenient and centralized messaging inbox to streamline communication. This inbox allows landlords to connect directly with their dedicated agent—someone who is managing the property listing and marketing efforts on their behalf. This direct line of contact ensures that any queries or updates related to the property can be quickly and efficiently addressed, enhancing collaboration between the landlord and the agent.
In addition to agent communication, the inbox also supports direct messaging with current tenants. This feature is particularly useful for managing ongoing tenancies, allowing landlords to quickly respond to any tenant concerns or share updates. Whether it’s discussing tenancy issues, maintenance requests, or general property-related matters, landlords can maintain clear and timely communication with their tenants without needing to switch platforms.
The messaging system also accommodates communications involving system-generated messages. These include notifications and updates about offers, counteroffers, or any important activities related to the property. Such messages are automatically recorded and can be viewed at any time by the landlord, ensuring nothing is missed during the letting process.
This centralized inbox brings all property-related communication—whether with agents, tenants, or from the system itself—into one easy-to-access space. It helps landlords stay organized, informed, and responsive. With everything in one place, landlords can manage their properties more efficiently and maintain better relationships with both their tenants and agents. The PropertyLoop messaging system thus plays a vital role in simplifying property management and improving the overall landlord experience.