Video 6: How to Counter, Accept or Reject an Offer

This video is a simple walkthrough of the 'Offers' section of a Landlord's PropertyLoop account as well as show how a landlord can accept, reject or counter an offer themselves.

 

As a landlord using PropertyLoop, handling rental offers is simple, transparent, and completely under your control. Once a tenant submits an offer on your property, you’ll receive an email notification that links directly to your PropertyLoop account. Alternatively, you can access the offer at any time by heading to the Marketing Performance section or selecting Offers from the top right of your dashboard.

Once inside the Offers tab, you’ll see any pending offers listed with brief details. To view the full terms, simply click View on the offer. This opens a complete breakdown of what the tenant is proposing, including the rental price, tenancy length, and any special conditions.

From here, you have three clear options: Accept, Counter, or Reject the offer.

  • Accept if you're happy with all the terms. This moves the process forward, and the tenant is notified immediately.

  • Reject the offer if it doesn't align with your expectations and you’re not open to negotiations.

  • Counter if you'd like to adjust certain terms such as price, contract duration, or any special conditions. You can submit your counter offer directly through the platform, keeping the negotiation process smooth and professional.

You also have the option to allow your Property Expert to manage responses on your behalf, though you’ll still have full visibility and final say over all actions taken.

PropertyLoop’s platform ensures you maintain complete transparency throughout the offer process. Every offer, counter, and decision is tracked and recorded, making it easier to manage and respond in a timely manner.

With PropertyLoop, landlords stay in full control while enjoying a seamless, hassle-free way to manage offers and secure quality tenants.