Lettings Service for Landlords

The complete suite of professional and AI-enhanced services available to every landlord.

Your PropertyLoop Agent will:

  • Make sure your property is being advertised properly with the full and correct details and for the right price

  • Market your property on all major portals (Rightmove, Zoopla, OnTheMarket) plus social media and our partner network

  • Warn you of any potential voids and advise on market-rent reviews and price adjustments required during the advertising period

  • Advise you of any upkeep, cleaning, decorating or repairs needed both before advertising.

  • Source and qualify tenants and conduct all viewings on the property

  • Update you on viewing feedback and all offers, messages or questions received by potential tenants

  • Negotiate all offers on your behalf and advise on price and tenant suitability

  • Accept, reject and give feedback or find out more information on all offers on your behalf

  • Conduct/oversee and update/advise you on the full tenant referencing process and reports

  • Collect and check all the legally required documents and ensure the property meets safety and compliance standards

  • Help organise an EPC, EICR, Gas safety certificate, etc (compliance preparation and reminders included)

  • Prepare all paperwork and send out the AST to all parties (automated and digital process) with legally required attachments

  • Advise about and apply a Rent Guarantee Policy, where eligible

  • Collect and check the Move-In monies from tenants and ensure their future rent payment standing order or bank transfer is set up

  • Help organise the check-in and inventory (inventory, check-in and check-out services included)

  • Organise the keys and check the property before move in

  • Meet and move the tenants in on Move-In Day (advise on parking, moving, concierge, bins, etc)

  • Let the tenants and landlord know the correct departments or contact details for tenancy help throughout the term (24/7 tenant & landlord support via TINA AI)

  • Make sure the deposit is registered and the deposit information is sent to the tenants (automatic deposit registration and reminder service)

  • Manage rent collection and payment processing (digital rent statement, arrears chasers & notifications)

  • Provide monthly landlord financial statements and annual tax-ready summary

  • Provide rent review & renewal management (including market analysis and renewal agreement preparation) (24/7 tenant & landlord support via TINA AI)

  • Assist with any future renewals/extensions (help negotiate, advise and get all the paperwork completed). (24/7 tenant & landlord support via TINA AI)

✅ What TINA AI Does:

Before the let, you’ll receive personal support from your dedicated letting agent team. However, from start to finish, TINA AI — backed by our customer service team — provides continuous guidance, advice and assistance at every stage of the tenancy.

 Before Tenancy 

  • Pre-qualification of all tenant enquiries (affordability, risk indicators)
  • Automated viewing confirmations and reminders
  • Viewing feedback summaries delivered instantly to landlord
  • Offer summaries and support with suitability assessments
  • Referencing progress tracking and alerts if delays occur
  • Digital tenancy agreement preparation and distribution
  • Compliance reminders (EPC, Gas, EICR, alarms) before tenancy starts
  • Coordination prompts for inventory, check-in and key handover 

During Tenancy

  • 24/7 tenant support via WhatsApp and Web
  • Intelligent repair triage (collects photos/videos, classifies urgency)
  • Automatic creation and routing of repair reports to landlord
  • Follow-up tracking and escalation if no response on repairs
  • Automated arrears reminders sent to tenants (via email & text)
  • Landlord copied into notifications for late or missed rent
  • Compliance monitoring with proactive reminders for certificate renewals
  • Centralised communication log for all tenant interactions 

 End of Tenancy / Renewals 

  • Automatic alerts for upcoming tenancy end dates
  • Rent-review recommendations based on live market data
  • Initial renewal outreach to tenants and negotiation support
  • Automated renewal agreement preparation and issuing
  • Move-out instructions sent to tenants (cleaning, keys, meter readings)
  • Check-out inspection coordination
  • Support gathering evidence for deposit deductions
  • Deposit claim reminders and timeline management