The complete suite of professional and AI-enhanced services available to every landlord.
Your PropertyLoop Agent will:
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Make sure your property is being advertised properly with the full and correct details and for the right price
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Market your property on all major portals (Rightmove, Zoopla, OnTheMarket) plus social media and our partner network
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Warn you of any potential voids and advise on market-rent reviews and price adjustments required during the advertising period
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Advise you of any upkeep, cleaning, decorating or repairs needed both before advertising.
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Source and qualify tenants and conduct all viewings on the property
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Update you on viewing feedback and all offers, messages or questions received by potential tenants
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Negotiate all offers on your behalf and advise on price and tenant suitability
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Accept, reject and give feedback or find out more information on all offers on your behalf
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Conduct/oversee and update/advise you on the full tenant referencing process and reports
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Collect and check all the legally required documents and ensure the property meets safety and compliance standards
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Help organise an EPC, EICR, Gas safety certificate, etc (compliance preparation and reminders included)
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Prepare all paperwork and send out the AST to all parties (automated and digital process) with legally required attachments
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Advise about and apply a Rent Guarantee Policy, where eligible
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Collect and check the Move-In monies from tenants and ensure their future rent payment standing order or bank transfer is set up
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Help organise the check-in and inventory (inventory, check-in and check-out services included)
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Organise the keys and check the property before move in
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Meet and move the tenants in on Move-In Day (advise on parking, moving, concierge, bins, etc)
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Let the tenants and landlord know the correct departments or contact details for tenancy help throughout the term (24/7 tenant & landlord support via TINA AI)
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Make sure the deposit is registered and the deposit information is sent to the tenants (automatic deposit registration and reminder service)
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Manage rent collection and payment processing (digital rent statement, arrears chasers & notifications)
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Provide monthly landlord financial statements and annual tax-ready summary
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Provide rent review & renewal management (including market analysis and renewal agreement preparation) (24/7 tenant & landlord support via TINA AI)
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Assist with any future renewals/extensions (help negotiate, advise and get all the paperwork completed). (24/7 tenant & landlord support via TINA AI)
✅ What TINA AI Does:
Before the let, you’ll receive personal support from your dedicated letting agent team. However, from start to finish, TINA AI — backed by our customer service team — provides continuous guidance, advice and assistance at every stage of the tenancy.
Before Tenancy
- Pre-qualification of all tenant enquiries (affordability, risk indicators)
- Automated viewing confirmations and reminders
- Viewing feedback summaries delivered instantly to landlord
- Offer summaries and support with suitability assessments
- Referencing progress tracking and alerts if delays occur
- Digital tenancy agreement preparation and distribution
- Compliance reminders (EPC, Gas, EICR, alarms) before tenancy starts
- Coordination prompts for inventory, check-in and key handover
During Tenancy
- 24/7 tenant support via WhatsApp and Web
- Intelligent repair triage (collects photos/videos, classifies urgency)
- Automatic creation and routing of repair reports to landlord
- Follow-up tracking and escalation if no response on repairs
- Automated arrears reminders sent to tenants (via email & text)
- Landlord copied into notifications for late or missed rent
- Compliance monitoring with proactive reminders for certificate renewals
- Centralised communication log for all tenant interactions
End of Tenancy / Renewals
- Automatic alerts for upcoming tenancy end dates
- Rent-review recommendations based on live market data
- Initial renewal outreach to tenants and negotiation support
- Automated renewal agreement preparation and issuing
- Move-out instructions sent to tenants (cleaning, keys, meter readings)
- Check-out inspection coordination
- Support gathering evidence for deposit deductions
- Deposit claim reminders and timeline management