In order to find out more information about a property, renters log into the PropertyLoop platform to message the agent directly.
To find out more information about a property on PropertyLoop, follow these steps:First, log in to your tenant account on the PropertyLoop platform. Navigate to the property listing you're interested in and review it carefully—many questions may already be answered in the description, photos, or included documentation.
If after reviewing the details you're still left with questions, use the platform’s built-in messaging feature to contact the agent handling the listing directly. You can ask for further clarification, request additional photos, inquire about viewing times, or get more specifics regarding rent, bills, local amenities, availability, or tenancy terms.
By sending a direct message through the system, you keep the entire inquiry centralized and recorded, ensuring a faster and more organized response. The agent is notified immediately and can respond directly in the messaging thread within your inbox.
This streamlined approach makes it easy for prospective tenants to efficiently communicate their questions and receive timely answers—helping them gather all the information they need before arranging a viewing or submitting an application.